It’s a constant race between people making things idiot-proof and the universe making better idiots.

[Steve Jobs] asked, “Do you have any other ideas for apps you want to work on?” I replied, genuinely, “Well, we’ve got an idea for a digital photo management program…” and he replied with a simple, “Yeah. Don’t do that one.”

fucking iTunes is the goddam stupidest, buggiest, most counter-intuitive piece of software I can ever remember dealing with, and “counter-intuitive” ought to be, as it once was, the biggest insult you can aim at Mac software. No wonder it captured the Market. You can’t do anything with it. Gathering knowledge about it requires the same dedication the Leakeys exhibited in East Africa. And command of many of the same processes. And this is because it’s designed to Do Things For You. It’s beyond me how no one has seemed to notice this, how the Through the Looking Glass tenures of Ronald Reagan and George W. Bush have influenced an entire culture to do the opposite of what it says it will do, then lie about the results to even things up.